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Shipping & Refunds


Shipping

USA & Canada: All items in your order are personally packed by one of our several passionate crafting artists. Once packed, your order will be sent by ground to the USA/Mexico border. Please allow 2 to 3 weeks for your order to cross USA customs and enter the USA. Starting the day your order arrives in the USA, the shipping option you chose will begin. USA customs and/or duty fees are included in your shipping price. Canadian customers; additional Canadian customs/duty fees may apply and are not included with your purchase.

Mexico: All items in your order are personally packed by one of our several passionate crafting artists. Once packed, your order will be sent by ground by a Mexican shipping company.

Outside of Mexico, USA & Canada: All items in your order are personally packed by one of our several passionate crafting artists. Shipping times to countries outside of Mexico, USA and Canada vary and additional customs/duty fees from the country of your shipping address may apply, and are not included with your purchase.

All Sales Final & No Refunds

Due to the nature of our products and our geographic location, we cannot accept returns. When you purchase products from this website, you are purchasing at your own risk and accept financial responsibility for the products you ordered. In the case you do not receive your order or your order is damaged, you agree to not hold Santo Cabo financially responsible.

Please keep in Mind

Please keep in mind that the products you are buying are handcrafted and natural, and tend to vary from batch to batch.